WeвЂ™re focused on providing you a service experience that is excellent. Please donвЂ™t hesitate to have in contact with any concern or concern. Users with on the web Banking can receive and send account that is personal securely. Indication in and choose communications. perhaps Not signed up for on line Banking? Sign up here.
E-mail us with questions or issues and weвЂ™ll respond within 1 business day.
Cell phone numbers:
If the Golden 1 credit card happens to be lost or taken, instantly phone 1-877-465-3361. This toll-free quantity is present round the clock, 1 week a week to report lost or taken cards and in ordering a new card for us to assist you. You really need to get your brand new card within 5 business times.
A day, 7 days a week if youвЂ™re travelling, even out of the country, call , 24 hours. Emergency bank card replacement solution is readily available for Platinum Rewards Visa charge cards.
On how to file a claim if you find unauthorized charges have been made with your card, immediately contact our Member Service Contact Center by calling 1-877-GOLDEN 1 (1-877-465-3361) and we will advise you.
For application support that is technical our Member Service Contact Center by calling 1-877-GOLDEN 1 (1-877-465-3361).
Submit an application for a mortgage loan, check always present home loan prices, make inquiries in your mortgage loan in procedure, or schedulae an appoitment with a mortgage loan Advisor.
Monday вЂ“ Friday: 7 a.m. to 7 p.m. Saturdays: 9 a.m. to 5 p.m.
From meeting your loan obligation with Golden 1, we may be able to help if you are experiencing a financial hardship that prohibits you. Please contact Loss Mitigation by calling 1-844-670-9545.
In cases where a pecuniary hardship is preventing you against making that loan re re payment, contact our Member Care group. WeвЂ™ll determine your options and walk you through them. (Note: for help with mortgage loans, contact 1-844-670-9545)
Use Telephone Teller SM to bank by phone when or night day. Call 1-877-GOLDEN 1 (1-877-465-3361) and choose option 2. To make use of this solution youвЂ™ll need an identification that is personal (PIN) which you might obtain from any Golden 1 branch or even the Member provider Contact Center.
Hearing reduced users can achieve our Member Service Contact Center through TDD (telecommunications devices when it comes to deaf).
Monday вЂ“ Friday: 7:30 a.m. to 6:00 p.m. Saturday вЂ“ Sunday: 9:00 a.m. to 5:00 p.m.
418-98 – employed for text alerts
355-15 – Visa alerts for credit and debit deals
283-69 – employed for one-time passcodes for mobile and online banking
372-68 – Two-way fraud alert for debit cards
215-56 – Two-way fraud alert for charge cards
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Applying Does never Influence Your Credit Score
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